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City of Yonkers Launches New Community Emergency Notification System, Code RED

Post Date:07/16/2019 11:25 AM

Mayor's News
CodeRED

YONKERS, NY – July 16, 2019 – Yonkers Mayor Mike Spano today announced the launch of the CodeRED community notification system to send important alerts and time-sensitive messages to city residents and staff members. Along with emergency and critical messages, the CodeRED notification system will also enhance community engagement via the release of important but non-emergency information such as road closures and trash collection schedule changes, snow plow schedules, neighborhood films, concerts, festivals and other city services.

“After listening to the concerns of residents about the previous notification system and evaluating other available options, we chose CodeRED for its innovative features, user-friendly platform, and wide-spread adoption rates across the country,” said Mayor Mike Spano. “Their company-owned redundant data centers help ensure every resident’s data is safe and that messages are delivered quickly and reliably to thousands of individuals within minutes. We’re excited to expand our communication channels with residents to include text, phone, email and social media platforms, providing the information they need to know to make better informed decisions during an emergency.”

CodeRED delivers several benefits for residents and enables staff to more efficiently manage and distribute notifications before, during and after emergency and non-emergency events:

·         Registration for this notification service is customized, allowing residents to choose which alerts they’d like to receive, as well as their preferred channel.

·         Residents can select several different methods including landline, cell phone, email, text message, TTY, or even a combination. These alerts can be specific to streets, neighborhoods or regions, so individuals within affected areas are sure to receive relevant information.  

·         Residents and visitors can stay up to date and sign up for alerts with the CodeRED Mobile App, which notifies smartphone holders of real-time alerts in the area. Similar to the online registration, users choose which notifications they’d like to receive via the app.

“The mobile technology for CodeRED is extremely advanced, providing us enhanced flexibility to issue general and/or emergency messages from any location,” saidBob Cacace, City of Yonkers, CIO. “We can launch alerts from anywhere at any time, and residents impacted by weather and other time-sensitive events will receive them directly to their smartphones. This all happens within minutes, which can make a huge difference in saving lives.” 

All residents are encouraged to sign up for CodeRED at www.yonkersny.gov and immediately start receiving informative, life-saving alerts. 

About CodeRED from OnSolve

OnSolve is a leading global provider of SaaS-based critical communication solutions for enterprise, SMB, and government customers. The company’s CodeRED™ solution provides high-speed notification services capable of reaching millions of people in minutes and has applied its mission-critical capabilities to government, commercial, healthcare and other end markets. More information can be found on the company’s website at www.onsolve.com.

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