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- Promotional Examination: $40
- Uniformed Services Examination: $100
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HOUSING ASSISTANT I
- Type:Full Time
- Salary/Pay Rate:M.H.A.: 42,970 - 54,427
- Posted Date:11/13/2017
- Deadline to Apply:12/13/2017
HOUSING ASSISTANT I
OPEN-COMPETITIVE EXAM #68-860
EXAMINATION DATE: JANUARY 20, 2018
FILING FOR APPLICATIONS OPENS: NOVEMBER 13, 2017
FILING FOR APPLICATIONS CLOSES: DECEMBER 13, 2017
MUNICIPAL HOUSING AUTHORITY: $42,970 - $54,427
VACANCIES: AS THEY OCCUR
*This rate is subject to change
AN APPLICANT FOR THE OPEN-COMPETITIVE EXAMINATION MUST BE A RESIDENT OF THE CITY OF YONKERS, N.Y. FOR AT LEAST ONE (1) YEAR PRIOR TO THE DATE OF THE EXAM AND CONTINUOUSLY UP TO THE DATE OF APPOINTMENT.
FOR CIVIL SERVICE JOB POSTINGS PLEASE VISIT US AT:
DISTINGUISHING FEATURES OF THE CLASS:
This position is responsible for assisting with tenant relations and carrying out the policies of the Municipal Housing Authority. An incumbent in this class assists current and prospective tenants with regard to their eligibility, use of facilities, living conditions, etc. The work includes maintaining effective tenant relations through interviewing and home visits. While the ability to make independent decisions is a requirement, direct supervision is received from administrative personnel. Does related work as required.
TYPICAL WORK ACTIVITIES: (Illustrative only)
- Computes applicant, resident or participant income and eligible deductions, and completes forms;
- Conducts home visits with prospective tenants to investigate their eligibility for tenancy in municipal housing;
- Arranges pre-occupancy orientation programs for prospective municipal housing tenants;
- Conducts home visits to inspect premises and to suggest improvements;
- Conducts a tenant corrective follow-up program designed to create a more appropriate home environment;
- Recommends eviction of tenants who consistently fail to maintain housekeeping standards and/or violations of the regulations of the Housing Authority;
- Maintains simple records, prepares and submits progress and activity reports;
- Advises and instructs tenants in housekeeping methods, homemaking and the necessity for sanitation in the home;
- Operates a typewriter, computer/word processor, copier and other office machinery and equipment;
- Maintains file folders in accordance with program policy; answers phones and other correspondence in a timely and professional manner.
Candidates must meet the requirements of one of the following groups on or before the date of the written test.
Graduation from high school or possession of a High School Equivalency Diploma and two (2) years of clerical work experience in a human or customer service field which must have included public contact.
Possession of a Class D Driver’s License valid in the State of New York
SUBJECT OF EXAMINATION:
A written test designed to evaluate knowledge, skills and/or abilities in the following areas:
These questions test for knowledge of the principles and practices employed in obtaining information from individuals through structured conversations. These questions require you to apply the principles, practices and techniques of effective interviewing to hypothetical interviewing situations. Included are questions that present a problem arising from an interviewing situation and you must choose the most appropriate course of action to take.
2. OFFICE RECORD KEEPING
These questions test your ability to perform common office record keeping tasks. The test consists of two or more “sets” of questions, each set concerning a different problem. Typical record keeping problems might involve the organization or collation of data from several sources; scheduling; maintaining a record system using running balances; or completion of a table summarizing data using totals, subtotals, averages and percents. You should bring with you a hand-held battery – or solar – powered calculator for use in this test. You will not be permitted to use the calculator function of your cell phone.
3. PREPARING WRITTEN MATERIAL
These questions test for the ability to present information clearly and accurately and to organize paragraphs logically and comprehensibly. For some questions, you will be given information in two or three sentences followed by four restatements of the information. You must then choose the best version. For other questions, you will be given paragraphs with their sentences out of order. You must then choose, from four suggestions, the best order for the sentences.
4. WORKING WITH PEOPLE IN HUMAN SERVICES SITUATIONS
These questions test for a knowledge of general techniques used to deal with common client behaviors such as fear, hostility, shyness, resistance, defensiveness, withdrawal, anxiety and confusion.
UNLESS OTHERWISE NOTIFIED, CANDIDATES ARE ALLOWED TO USE QUIET, HAND-HELD, SOLAR OR BATTERY POWERED CALCULATORS. DEVICES WITH TYPEWRITER KEYBOARDS, "SPELL CHECKERS", "PERSONAL DIGITAL ASSISTANTS", "ADDRESS BOOKS", "LANGUAGE TRANSLATORS", "DICTIONARIES", OR ANY SIMILAR DEVICES ARE PROHIBITED. YOU MAY NOT BRING BOOKS OR OTHER REFERENCE MATERIALS.
The New York State Department of Civil Service has not prepared a test guide for this examination. However, candidates may find information in the publication “How to take a written test” helpful in preparing for this test. This publication is available on line at: www.cs.ny.gov/testing/localtestguides.cfm.
APPLICATIONS: APPLICATION FORMS AND INFORMATION MAY BE OBTAINED AT THE MUNICIPAL CIVIL SERVICE COMMISSION, 1 LARKIN CENTER, 2ND FLOOR, YONKERS, NEW YORK 10701. APPLICATIONS SHOULD BE DELIVERED PERSONALLY OR BE POSTMARKED NO LATER THAN THE LAST DATE FOR FILING SHOWN IN HEADING. A separate application must be filed for each examination. OMISSIONS OR VAGUENESS IN ANSWERS WILL NOT BE INTERPRETED IN CANDIDATE'S FAVOR AND MAY RESULT IN DISQUALIFICATION. Approved candidates will be sent notice when and where to appear for examination. Due notice will be sent to DISAPPROVED candidates. IF NOTICE IS NOT RECEIVED WITHIN TWO (2) DAYS OF THE DATE OF THE EXAMINATION, CALL THIS OFFICE 377-6092.
NOTE: DO NOT WAIT UNTIL THE LAST DAY TO FILE FOR YOUR APPLICATION. COMPLETED APPLICATIONS SHOULD BE FILED AS SOON AS POSSIBLE AFTER PUBLICATION OF THE ANNOUNCEMENT FOR EXAMINATION. SOCIAL SECURITY NUMBER WILL BE USED AS IDENTIFICATION NUMBER AT TIME OF EXAMINATION.
APPLICATION FILING FEE: For all examinations held on or after June 1, 2017 a non-refundable application fee of $40.00 is required for each separately numbered examination for which you apply. The required fee must accompany your application(s). If you are applying for a Promotional and an Open-Competitive Examination for the same title, only one application fee is required. Submit check or money order payable to the "City of Yonkers". Write the examination number(s) on your check or money order. DO NOT SEND CASH. Application fees are not refundable. If you are disqualified from or fail to appear for the examination, your fee is not refunded. Therefore, you are urged to compare your qualifications carefully with the requirements for admission and file only for those examinations for which you are clearly qualified.
IF YOUR APPLICATION IS RECEIVED WITHOUT THE REQUIRED FEE IT WILL BE CONSIDERED INCOMPLETE AND YOU WILL NOT BE ADMITTED TO THE EXAMINATION. YOUR APPLICATION WITH THE REQUIRED FEE MUST BE RECEIVED PRIOR TO OR POSTMARKED NOT LATER THAN THE LAST FILING DATE.
THE FEE MAY BE SUBJECT TO INCREASE.
APPLICATION FILING FEE WAIVER: A waiver of application fee will be allowed if you are unemployed and primarily responsible for the support of a household. In addition, a waiver of application fee will be allowed if you are determined eligible for Medicaid, or receiving Supplemental Security Income payments, or Public Assistance (Temporary Assistance for Needy Families/Family Assistance or Safety net Assistance) or are certified Job Training Partnership Act/Workforce Investment Act eligible through a State or local social service agency. All Claims for application fee waiver are subject to verification. If you can verify eligibility for application fee waiver, complete a “Request for Application Fee Waiver and Certification” form and submit it with your application by the close of business on the Application Deadline as Listed on the Examination Announcement.
IT IS THE RESPONSIBILITY OF THE CANDIDATE TO NOTIFY THE CIVIL SERVICE OFFICE OF ANY CHANGE IN NAME OR ADDRESS. NO ATTEMPT WILL BE MADE TO LOCATE CANDIDATES WHO HAVE MOVED.
AGE LIMITS: There may be statutory restrictions on employment if under 18. Certain examinations may have age restrictions, in which case creditable military service, not exceeding 6 years total, may be subtracted from age of an applicant over the maximum age limit. Credit for age reduction must be claimed at time of filing application, by completing Veteran's Credits form and presenting separation papers.
INVESTIGATION OF CANDIDATES: All Statements are subject to verification. Inquiries may be made as to character and qualifications.
MULTIPLE TEST APPLICANTS: If you have cross filed for any other civil service tests with New York State or any other local government jurisdiction, you must make arrangements to take all the examinations at one test site. You must notify this office in writing at least two weeks before the test date indicating the site where you wish to take the test.
TRANSCRIPTS OR DIPLOMAS: When high school diplomas or college transcripts or diplomas are required, they must be submitted prior to appointment.
SABBATH OBSERVER: Candidates, who for religious reasons, cannot be tested on Saturday must indicate this information on their application.
ALTERNATE TEST DATE: Under specific circumstances an alternate test date may be arranged in accordance with established guidelines. This includes special test arrangements for active military members. Your request and verifiable documentation must be submitted to the Civil Service Office prior to the test date or in the case of an emergency not later than 4:30 p.m. on the next business day following the test. The requests will be reviewed on a case-by-case basis for compliance with our alternate test date guidelines. A copy of these guidelines is available upon request in the Civil Service Office.
DISABLED APPLICANTS: If special arrangements for testing are required, please indicate this on your application.
ELIGIBLE LIST: The eligible list established as a result of this test will remain in force for at least one year but not more than four years. Changing conditions may make it advisable to certify to future vacancies at higher or lower salaries than those announced.
PERSONS ON PREFERRED LISTS: Any person, otherwise meeting the requirements for this exam whose name is presently on a preferred list is eligible to compete in this examination.
VETERANS: Disabled and non-disabled veterans (military service) are eligible for additional credits may have 5 and 2 1/2 points (on Promotional exams), respectively or 10 and 5 (on Open-Competitive exams), respectively, added to their earned scores if successful in exam. CREDITS MUST BE CLAIMED AT THE TIME OF FILING APPLICATION FOR EXAM ON AN APPLICATION FOR VETERANS CREDITS. A SEPARATE APPLICATION FOR EACH EXAMINATION MUST BE COMPLETED. WHETHER OR NOT IT IS NECESSARY TO USE THESE CREDITS WILL BE DETERMINED AT TIME OF APPOINTMENT.
ADDITIONAL EXAMINATION CREDITS PURSUANT TO CIVIL SERVICE LAW SECTION 85.
Your final score must be 70 or higher in order to pass. Rank on the eligible list will be determined after adding any additional credits pursuant to Civil Service Law Section 85 to your final passing score.
In conformance with Section 85-a of the Civil Service Law, children of firefighters and police officers killed in the line of duty shall be entitled to receive an additional ten (10) points in a competitive examination for ORIGINAL APPOINTMENT in the same municipality in which his or her parent has served. If you are qualified to participate in this examination and are a child of a firefighter or police officer killed in the line of duty in this municipality, please inform this office of this matter when you submit your application for examination. A candidate claiming such credit has a minimum of two (2) months from the application deadline to provide the necessary documentation to verify additional credit eligibility. However, no credit may be added after the eligible list has been established.
85a: Additional credits (10 points) allowed children of Firefighters and Police officers killed in the line of duty.
85b: Additional credits (10 points) allowed siblings of Firefighters and Police officers killed in the line of duty as a result of the World Trade Center attack on 9/11/2001.
85c: Additional credits (10 points) allowed children of emergency medical technicians and paramedics killed in the line of duty as a result of the World Trade Center attack on 9/11/2001.
On promotional exams candidates who have attained a passing grade in the written exam will have points added to an eligible score up to and including the day of the exam as follows:
Less than 1 yr 0 pts Over 26 yrs up to 31 yrs 6 pts
1 yr up to 6 yrs 1 pt Over 31 yrs up to 36 yrs 7 pts
Over 6 yrs up to 11 yrs 2 pts Over 36 yrs up to 41 yrs 8 pts
Over 11 yrs up to 16 yrs 3 pts Over 41 yrs up to 46 yrs 9 pts
Over 16 yrs up to 21 yrs 4 pts Over 46 yrs up to 51 yrs 10 pts
Over 21 yrs up to 26 yrs 5 pts
PROMOTIONAL EXAMS: (Departmental only) - At time of application, must be a current employee of the hiring authority where vacancy occurs.
CITY OF YONKERS, NEW YORK
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
HIRING AND APPOINTMENTS SHALL BE BASED ON INDIVIDUAL CAPABILITY AND MERIT AND ARE MADE IN OBSERVANCE OF CIVIL SERVICE LAW. FEDERAL, STATE AND CITY LAWS PROHIBIT DISCRIMINATION IN APPOINTMENTS BASED ON RACE, COLOR, RELIGION, AGE, GENDER, NATIONAL ORIGIN, MARITAL STATUS, DISABILITY, OR POLITICAL ORIENTATION, EX-OFFENDER STATUS AND STATUS AS A VIETNAM ERA VETERAN, UNLESS OTHERWISE SPECIFIED BY LAW.