The Mayor's Help Line

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The Mayor’s 24-Hour Help Line

914 377-HELP (4357)

The Mayor's Help Line provides a convenient and effective mechanism for the City to respond to residents’ requests for services.

The Help Line operates 24 hours a day, 7 days a week. It acts as a communication vehicle between the citizens of Yonkers and the City departments, as well as a communication link between the departments. It creates, distributes and closes-out work orders throughout City departments, and also coordinates City services for the benefit of the citizens.

More than 49,000 work orders are created and distributed in a typical year, and more than 100,000 phone calls are answered.