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Personal Computer Technician/Trainee - CONTINUOUS EXAM
- Posted Date:08/01/2007
THIS IS NOT AN OFFER OF EMPLOYMENT
MUNICIPAL CIVIL SERVICE COMMISSION
1 Larkin Center
Yonkers, N.Y. 10701
A NON-REFUNDABLE $40.00 APPLICATION FEE IS REQUIRED FOR EACH SEPARATELY NUMBERED EXAMINATION FOR WHICH YOU APPLY
CONTINUOUS EXAMINATION PROGRAM FOR:
PERSONAL COMPUTER TECHNICIAN/TRAINEE
APPOINTING AUTHORITY VACANCIES SALARY RANGE (per annum)
Board of Education As they occur $41,438-53,421
City of Yonkers $46,869-85,354
RESIDENCY REQUIREMENT WAIVED
This position will require an individual to assist with the installation, repair and operation of interconnected microcomputers and related equipment. After the successful completion of one (1) year as a permanent competitive Personal Computer Technician/Trainee, the incumbent is upgraded to Personal Computer Technician, without further examination, and is granted permanent status in that title. Direct supervision is received from Personal Computer Technician. Does related work as required.
Assist with the maintenance of office automation hardware and software.
Installs, configures and operates application software and hardware on workstations;
Assists in technical microcomputer troubleshooting problems and the repair and maintenance of equipment;
Delivers and assists with the installation of PC’s and PC related hardware and software where needed.
Candidates must meet the following requirement on or before the date of the written test.
Graduation from high school or possession of a High School Equivalency Diploma and one (1) High School course in computer science.
RATED EVALUATION OF TRAINING AND EXPERIENCE:
You will complete a questionnaire that asks for specific information on your information technology education (formal degrees, IT-related training courses, certifications) and experience. You will also be asked to briefly describe a significant achievement in each of the job’s areas and to provide the name and contact information for someone who can verify your information. The information you provide about your experience will be rated against the following areas:
Qualifying Multiple-Choice Test of Logical Reasoning and Interpreting Instructions for Computer-Related Positions
These questions test for ability to reason logically and interpret instructions in a computer-related context. They cover verbal and quantitative reasoning, flowchart interpretation and applying written directions. The verbal and quantitative reasoning questions include logical implications (e.g., if A and B, then C) and relations (e.g., greater than). Knowledge of addition, subtraction, multiplication and division is necessary, but neither mathematical sophistication nor computational speed is needed. The flowchart interpretation questions require prior knowledge of flowchart conventions. The interpreting instructions questions provide the instructions and specific rules for applying them. All the information needed to answer the questions is presented with the questions.
Qualifying Simulation Test on Working Effectively with Others to Solve Job-Related Problems
This test requires candidates to assume the role of a staff member in an Information Technology work group who is working with colleagues during a time of change in policy or procedure, in a particular agency. During the test, candidates will be required to deal with obstacles within the working environment, which includes peer relations and the demands of handling multiple tasks. Candidates will be required to demonstrate the ability to be flexible, creative and persistent as a team player. They will also need to demonstrate the ability to cooperate, show initiative, and establish positive working relationships with peers and administrators.
Qualifying test scores may be banked and applied to future examinations for titles that require the same test plan.